Course Overview

Course: Human Resource Management

In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

 

The Human Resource Management course will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide participants those skills and assist them with certain Human Resource situations.

Human Resources Management

Recommended Book

Course Objectives

  • Describe the implications of different aspects of Human Resource Management on your daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan
workshop-objectives

Course Outline

Module One: Getting Started

  • Course Objectives

Module Two: A History of Human Resources

  • A Brief History
  • What is Human Resources Today?

Module Three: The Interview Process

  • The General Format
  • Types of Questions
  • Do"s and Don"ts

Module Four: Employee Orientation

  • The Orientation Process
  • The Role of Management and the Role of Human Resources
  • Tips and Tricks

Module Five: Following Up with New Employees

  • Daily Checklist for the First Week
  • Following Up at the End of the Week
  • Weeks and Months Later

Module Six: Workplace Safety

  • Understanding Your Role and Responsibilities
  • Understanding Local Rules
  • Understanding Industry-Specific Rules
Module Seven: Dealing with Harassment And Discrimination

  • Defining Harassment
  • Types of Workplace Discrimination
  • A Manager"s Responsibility
  • An Employer"s Responsibility

Module Eight: Workplace Violence

  • Defining Violence
  • A Manager"s Responsibility
  • An Employer"s Responsibility

Module Nine: Managing Employee Performance

  • Choosing the Time and Place For Feedback
  • Types of Employee Appraisals
  • Using the Feedback Sandwich
  • Encouraging Growth and Development

Module Ten: Disciplining Employees

  • Understanding Your Role
  • Understanding Your Choices
  • Having the Meeting
  • Following Up

Module Eleven: Terminating Employees

  • Documenting Events
  • Preparing for the Decision
  • Making the Decision
  • Communicating the Decision

Module Twelve: Wrapping Up

  • Words from the Wise
  • Course Review
  • Lessons Learned
  • Completion of Action Plans and Evaluations
Duration: 2-3 hours

 

Target Audience: HR Managers & Personnel

 

Price: FREE

NOTE: To qualify for your official BestCorporateAcademy certificate you must study and complete all modules and score 80% or higher before you can purchase your certificate.