Course Overview

Course: Coaching and Mentoring

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

 

The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Coaching & Mentoring

Recommended Book

Workshop Objectives

  • Define coaching, mentoring and the GROW model
  • Identify and set appropriate goals using the SMART technique of goal setting
  • Identify the steps necessary in defining the current state or reality of your employee’s situation
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans
  • Identify the benefits of building and fostering trust with your employee
  • Identify the steps in giving effective feedback while maintaining trust
  • Identify and overcoming common obstacles
  • Identify when the coaching is at an end and transitioning your employee to other growth opportunities
  • Identify the difference between mentoring and coaching
workshop-objectives

Course Outline

Module One: Getting Started

  • Course Objectives

Module Two: Defining Coaching and Mentoring

  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model

Module Three: Setting Goals

  • Goals in the context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals

Module Four: Understanding the Reality

  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past

Module Five: Developing Options

  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan

Module Six: Wrapping it All Up

  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
Module Seven: The Importance of Trust

  • What is Trust?
  • Trust and Coaching
  • Building Trust

Module Eight: Providing Feedback

  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development

Module Nine: Overcoming Roadblocks

  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress

Module Ten: Reaching the End

  • How to Know When You"ve Achieved Success
  • Transitioning the Coachee
  • Wrapping it All Up

Module Eleven: How Mentoring Differs from Coaching

  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship

Module Twelve: Wrapping Up

  • Words from the Wise
  • Course Review
  • Lessons Learned
  • Completion of Action Plans and Evaluations
Duration: 2-3 hours

 

Target Audience: Supervisors, Managers, Trainers

 

Price: FREE

NOTE: To qualify for your official BestCorporateAcademy certificate you must study and complete all modules and score 80% or higher before you can purchase your certificate.